(Last modified June 27, 2014)
50 Old Courthouse Square #407
Santa Rosa, CA 95404
Information we collect and how we use it
We offer a number of web services, such as Collaborize®, that require you to register for an account or provide personal information to us. In order to provide our services, we may collect the following types of information:
•Information you provide – When you sign up for any Democrasoft service Account, such as Collaborize, or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). For certain services, such as purchase of our products and/or any advertising programs we may maintain, we also request credit card or other payment account information, which we maintain in encrypted form on secure servers. We may combine the information you submit under your account with information from other users of Democrasoft services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of having such information combined with the information of others.
*Log information – When you access Democrasoft services, our servers automatically record information that your browser sends whenever you visit our website. These server logs may include information such as your Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
*User communications – When you send email or other communications to Democrasoft, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
*Providing our services, including the display of customized content;
*Auditing, research and analysis in order to maintain, protect and improve our services; *Ensuring the technical functioning of our servers;
*Contacting you to assist you in the use of our services;
*Protecting the rights or property of Democrasoft or our users; and
*Developing new services.
Democrasoft processes personal information on our servers in the United States of America; such servers may also be located in other countries. In some cases, we may process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our affiliate sales partners.
Choices for personal information
When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent with respect thereto.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, most Collaborize features and services may not function properly if your cookies are disabled.
You can decline to submit personal information to any of our services, in which case Democrasoft may not be able to provide those services to you.
Democrasoft only shares personal information with other companies or individuals outside of Democrasoft in the following limited circumstances:
*We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
*We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Democrasoft, its users or the public as required or permitted by law.
*We do not collect, maintain or disclose personally identifiable information from users who we know are under age 13. “Personally identifiable information” includes, for example, an individual’s name, home address, e-mail address, telephone number, credit card information, or any other information that can be used to identify or contact an individual, whether online or offline.
If Democrasoft becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will use our best efforts to ensure the confidentiality of any personal information involved in such transactions.
We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who accessed a particular web page, for example, or how many users clicked on a particular link. Such information does not identify you individually. Of course, notwithstanding anything to the contrary contained herein, whatever information you voluntarily provide in connection with Democrasoft’s services (e.g., your submitted opinion on a matter) is not protected, though your identity will only be revealed if you choose to reveal it.
Please contact us at the address below for any additional questions about the management or use of personal data.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures.
We restrict access to personal information to Democrasoft employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Accessing and updating personal information
When you use Democrasoft services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Email Opt-Out Policy
There are two types of emails that we send our users. Instructions for opting out of receiving them are as follows:
*System Notifications – When you sign up for an account on any Democrasoft service, such as Collaborize, you may receive automatically-generated system notifications via email. You can opt-out of receiving these notifications by logging in to your account and adjusting your email notification settings. *Marketing/Promotional Emails – To opt out of marketing or promotional emails, please either click unsubscribe in the body of the email communication or send a message to firstname.lastname@example.org with the word “unsubscribe” in the subject of the message.
Democrasoft, Inc. complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Democrasoft, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Democrasoft’s certification, please visit http://export.gov/safeharbor/
50 Old Courthouse Square #300 Santa Rosa, California, 95404 email@example.com 1-888-993-8683 x710 ©2008-2012 Democrasoft
For organization human resource data Democrasoft will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Democrasoft and an individual. For all other types of data Democrasoft will utilize the JAMS organization for dispute resolution.
50 Old Courthouse Square #407 Santa Rosa, California, 95404 firstname.lastname@example.org 1-888-993-8683 x710 ©2008-2012 Democrasoft